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Posts With Tag: Napkin Labs

Customers Are Assets

Apr/25/2013 | Posted by shawnpauljennings on Whatnots & Doodads / Tagged: Napkin Labs, Saneel Radia, VivaKi | 0 comments

Saneel Radia, EVP of Product Innovation at VivaKi, posted a great entry today via Napkin Labs.

I believe in this potential of customers to do more than just buy stuff. Groups of connected, passionate people who know a lot about a product can be useful in crafting new experiences, driving lateral innovation, or even as a real-time research lab. ...

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